Comparison

A modern alternative to Accela for municipal permit review

Legacy permit systems were built to record what a reviewer already decided. Datum is built to help the reviewer decide — automated completeness extraction at intake, source-linked findings inside the original document, and an append-only decision trail for export. This page is for permit and air-quality teams evaluating whether to replace or supplement a legacy stack.

What's different

Accela, iWorQ, and similar municipal platforms are records-of-decision. The reviewer does the triage; the system stores the outcome. Datum moves the triage step into software so reviewers spend their time on the decision, not on re-reading complete packets to confirm they're complete.

CapabilityDatumLegacy permit systems
Completeness check on intakeAutomated extraction from PDFs and forms with source-linked findingsManual checklist entered by staff after intake is received
Reviewer evidence trailEvery finding cites the source page and bounding region in the original documentReviewer notes attached to the record; original document opened separately
Tenant modelMunicipality-scoped roles and RLS; reviewers see only their tenant's recordsConfigurable, typically requires implementation services to scope
Time to first determinationTriage view ranks deficient vs. ready packets within the same sessionQueues processed by staff in order received; triage is a manual step
Audit exportAppend-only decision log with reviewer identity and override reason captured per recordActivity log per record; export depends on configured reports
Implementation surfaceHosted; reviewer accounts and tenant scope live the same dayImplementation engagement; rollouts typically measured in quarters

When Datum is the right fit

  • High intake volume, narrow reviewer bench. Completeness triage is the bottleneck, not the determination itself.
  • Document-heavy permit types.Site plans, GI-01 air-quality forms, environmental packets where the answer is "buried on page 14."
  • Audit pressure. A clean, append-only record of who decided what, and why, on every packet.

When Datum is not the fit

If you need full citizen-facing licensing, code enforcement, and field inspection in a single platform, a legacy suite is still the broader product. Datum is focused on the review and determination loop for permits and environmental compliance — and integrates alongside the system of record.

See it on a real packet

The fastest way to evaluate Datum is to run it on one of your own packets. Pilot tenants get a reviewer account, source-linked findings, and an exportable decision trail in the same day.